you soliciting single entries from each company, or are
you looking for multiple employees to nominate their place
A We are looking for a single entry. During
registration, each company agrees to participate fully
in the survey process. Therefore, the application should
be submitted by someone within the company who has the
authority to make that commitment. If that isn’t you,
please encourage your HR rep to apply.
have several companies operating in Chicago under one
parent holding company. Each company has its own EIN
and each has its own set of benefits and working environments.
Do I need to register each company?
A Yes. Since each company is its own entity
with its own benefits and working environment, we will
treat each company as a separate employer and send each
location a separate set of surveys, etc. Each subsidiary
company must have at least 25 full- and/or part-time permanent
employees to be eligible.
have several offices/facilities in Chicago that operate
using the same EIN and same set of employee benefits
and procedures. Should I register each company separately?
A No. If you are one company with multiple locations,
facilities, factories, stores, etc., you should submit
only one registration for all locations. We will then
conduct a survey of employees that are randomly selected
from the various business units that you operate in Chicago,
up to a total of 400 employees.
Special exception for hotels: We understand that hotels
have unique ownership and management scenarios. Therefore,
hotels may enter as individual locations. However, the
number of US employees that you will report will be the
number of employees who work for the same company your
employees do. In most scenarios, the company used to determine
the US employee count will be the company whose name appears
on the employees' paychecks and from whom the employees
derive their employee benefits. If you have further questions
about this, please contact Best Companies Group.
company has employees working in Chicago but we do not
have a physical office location. Are we eligible
A Yes, as long as you have employees working
in Chicago and are able to provide an in-county mailing
address for your business, you are eligible to participate.
Only employees working in or directly reporting into Chicago
are eligible to participate in the survey.
company has employees that work for our operations within
Chicago but technically do not reside nor perform the
majority of their duties within Chicago. Are they eligible
to participate in the survey process?
A For remote employees to be eligible to
participate, the individuals must report directly into
an office in Chicago. If the remote employees report
to a remote regional manager, the employees would not
be eligible to take part in the survey process. However,
the regional managers are eligible to participate if
they report directly to an office within Chicago.
If you are uncertain about any employee’s
eligibility to participate in the survey we encourage
you to contact Best Companies Group for a final determination,
as surveying ineligible employees may lead to disqualification
from the competition.
are a personnel placement company with associates who
are technically our employees, but they work for other
companies. Are we still eligible to participate?
A Yes. However only those "in-house" employees
will be counted and surveyed. The employees who are "placed"
with other companies are not counted and will not be surveyed.
There must be a minimum of 25 "in-house" employees to
company employs seasonal, temporary, per diem and independent
contractor employees. Should they be included in the survey?
A No. Seasonal, temporary, per diem, independent
contractors, interns, volunteers or consultants should
not be included in the survey process. We only want to
survey the permanent full- and part-time employees.
A No. Participation in the Best Places to Work
in Chicago program is free for the online survey process.
If your company should need paper surveys for your employee
base, there is a nominal paper survey fee to cover printing,
shipping and processing. Please see the Assessment
Process for the paper fees.
the paper survey fee, report fee or survey translation
fee be submitted with our registration?
A If your company chooses to purchase the Employee
Feedback Report, needs survey translation or paper surveys,
you may either pay online with a credit card at the time
of registration, or you may choose to receive an invoice
following your registration.
A If you have 250 or fewer employees in your
company, then the answer is yes. If you employ more than
250 associates throughout Chicago, a random sample of
up to 400 employees will be asked to complete the survey.
Please see the Assessment
Process for more information.
have more than 250 associates to be surveyed. Who decides
which employees will receive the surveys and how they
are distributed? Do we have to give you a list of who
is being surveyed?
A The random selection will be conducted
by Best Companies Group for the online survey process.
Companies choosing the online survey process will be
asked to upload a list of all employee email addresses
into an online portal. Best Companies Group will
then randomly select the appropriate amount of employees
(based on company size) to receive the survey. Companies
will be asked to upload the employee email addresses
via an online upload portal sent shortly after registration
has closed. Companies choosing the paper survey process
will be required to tell Best Companies Group how they
conducted the random selection of their employee population.
Please see the Timeline for dates surrounding the portal.
A Yes. All employees will be asked to complete
a survey unless the company has more than 250 employees.
At companies employing over 250 associates, a random sample
will be chosen, and even then, managers are not excluded.
long will it take to complete the employer questionnaire?
Will it require a lot of research?
A The employer questionnaire may take between
8-10 hours to complete, depending upon how easy it is
to retrieve your company's information regarding policies,
practices and demographics. Some research may be necessary.
The Employer Questionnaire is completed and submitted
online. You are able to save and go back while the questionniare
A Best Companies Group will send your company
a box of paper surveys and postage-paid return envelopes
that must be distributed to employees. Employees complete
the survey, place it in the envelope, seal it and then
drop the completed surveys in the US mail. Completed surveys
are mailed back to our processing facility by each employee.
if not all of the employees complete and return the
surveys? Is there a minimum response rate?
A We like to see response rates as high
as possible but a minimum of 40% is what we need to
receive from organizations having 25 or more employees.
Therefore, it is not absolutely necessary that all who
receive a survey fill it out. Companies that have not
reached 40% likely will not be considered for the Best
Places to Work list. Response rates are taken into account
during the analysis process. The higher the response
rate the more representative it will be of your company
as a whole and the more valuable your company’s
data will be at the end of the process.
A To conduct the online survey process, companies
submit a list of employee email addresses. Best Companies
Group will perform the random selection of survey recipients
for companies having over 250 employees. Employees are
then directly sent an individual survey invitation via email containing
unique access information from Best Companies Group. The
invitation directs employees to a unique Web page where
they can submit their confidential responses. We can only
send email invitations to company email accounts.
all of our employees have company email addresses. Can
we still utilize the online survey?
A Yes! You can still use the online survey
provided that at least 70% of your employees have company
email. If you have some employees without email addresses,
they will still be included in the survey. We can provide
access codes for those employees, if they represent
30% or less of your employee population. Click to learn
more about Access Codes.
In order to maintain the
integrity of the survey process, if fewer than 70% of
your employees have company email addresses, you will
have to utilize the paper survey process.
am concerned about the confidentiality of the survey
A We will
make every effort to maintain the anonymity of the employees
completing the survey as well as protect the summarized
data of all participating companies. Please note, that
in order to maintain respondent anonymity, we do not report
any response data for less than five (5) individuals in
any one demographic category on the Employee Demographic
Report. Please see our Statement
of Confidentiality for more information.
the job role and department demographics on the employee
survey be customized to more closely align with our
A Yes, for a fee, the job role and department
demographic categories can be customized. Please call
Best Companies Group for more information or select the
"Customization" option on the registration form and you
will be contacted with more information. What's this ?
information is included in the Employee Feedback Report
and when will we receive it? What is the benefit of
purchasing this report?
A The Employee Feedback Report come via email
and contain large spreadsheets detailing and summarizing
your employees' responses (percentages) to the 78
survey questions as well as the employee comments. It
will also include detailed instructions on how to interpret
the results. The reports will be emailed to each company
shortly after the companies are notified whether or not
they have made the list. Regional benchmarking is also
included so companies can compare themselves to other
list-making companies and non list-making companies. The
benchmarking portions will be sent after the rankings
are revealed. Purchasing the
Employee Feedback Report will allow you to gain valuable
insight into what your employees are thinking.
A The Employee Benchmark Report will represent
the average employee responses for each of the 78
statesments for both the list-making and non list-making
companies. This information will allow your company to
compare itself to the Best Places to Work in Chicago list-making
and non list-making companies. The Employer Benchmark
Summary offers a sample of company averages on standard
employee benefits and best practices -- for both the list-making
and non list-making organizations. The
benchmarking reports will be sent after the rankings are
do I order my company's Employee Feedback Report?
A An Employee Feedback Report can only be ordered
once you have registered to participate in the Best Places
to Work in Chicago program. To register click
here. If you have already registered please call
Best Companies Group toll free at (877) 455-2159 or visit the
Your Reports link.
Q How will Crain's choose the Best
Places to Work?
A The list will be determined by the results
of two surveys. A representative from each company will
complete the first survey detailing hiring practices,
benefits and pay (worth 25%). A second survey will be
sent to all Chicago-area employees via e-mail (worth 75%
collectively). The surveys will be conducted by Crain's
research partner, Best Companies Group. Best Companies
Group will also perform the analysis of the submitted
data and determine the list of Best Places to Work winners.
will we find out if our company made the Best Places
to Work list and where we rank?
A You will receive a notification letter informing
your company whether or not you made the list. If you
make the list, the top companies in each award category
(tbd) will be revealed in a special publication. See Timeline for details.
Q A portion of our employees do not speak English. Do
you offer employee surveys in alternate languages?
A We offer employee surveys in a variety of
languages. Additional languages are available at $205 per
survey translation. If you need alternate language surveys,
please select the "Languages" button on the registration
form and you will receive additional information.
Q How will my
company be notified throughout the survey process? Will
I receive regular updates?
A Yes, you will receive periodic updates regarding
the survey timeline. Best Companies Group primarily works
through email. It is important that you read all instructions
and details sent to you from Best Companies Group.